Overview
Due to the handmade nature of our products, all sales are final except in the case of damage during shipping. We do not accept returns or exchanges for any other reason.
If your product arrives damaged, please email high-resolution images of the damage to alchemistsjourney.life@gmail.com within 24 hours of receiving your order (as shown in the tracking confirmation). Once we verify the damage, we will issue a full refund or replacement for the item.
Need help?
Contact us at alchemistsjourney.life@gmail.com for questions related to refunds and returns.